Refund policy

Courier & Delivery Policy Please note that our shipping is handled by third-party courier partners. As per their company policy, customers are not permitted to open the package or try on items while the courier is waiting. The full payment must be settled with the courier upon delivery.

Our 14-Day Promise We understand that you can't try the product before paying, but we’ve got your back. We want you to be 100% satisfied with your gear. If the size isn't right or the item isn't what you expected, you have 14 days from the delivery date to request an exchange or a return.

How to Request a Return If you face any issues after receiving your order, simply follow these steps:

1. Send an email to contact@thefutboleros.com

2. Include your Order Number and the reason for the return or exchange.

3. Our team will guide you through the process immediately.

Please ensure the item is unworn, unwashed, and in its original packaging to qualify for a return.